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Service Management Portal

Simplify service management, streamline your customer experience, and put an end to swivel chair operations.

Features

Customers

  • Customer Management

  • Feature Assignment

  • Role-based Security

Numbers

  • Bring your own providers

  • Search & Order across multiple providers

  • Move, Add, Change, Delete

Voice

  • DID & 800

  • E911

  • CNAM

  • Number Translation

  • Number Masking

SMS

  • 800, DID, 10DLC

  • Netnumber NNID & Connectivity

  • International SMS available

  • TCR integration available

Add-Ons

  • CRM, OSS, BSS Integration

  • Additional Messaging Channels

  • CPaaS and Advanced Services 

Manage All Your Numbers & Services in One Place

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Put an end to jumping across multiple tools and sites to manage your phone numbers, services and voice routing.

Manage Voice, SMS and Routing through one portal

Search inventory across all of your providers, execute orders and enable services like SMS activation, E911, CNAM & Number Translation in one easy-to-use platform.

Bring your own providers

Leverage all of your existing provider relationships for DID, 800, E911 and SMS.

Manage Trunk Assignment and SBC Configuration

Manage SBC configuration as well as assignment & routing of calls across SIP trunks.

Give your customers the power to do what they need to do, when they need to do it. Without the need for service tickets or back-office forms.

Find new numbers and manage inventory

Search and add numbers from any or all of your underlying providers.

Manage features and advanced services

Turn services on and off with the click of a button, and directly manage information for services like E911 and number translation.

Deliver True Customer Self-Service

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Offer Advanced Features and Services

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Enable the management of advanced features that help customers increase revenue, manage costs and improve the customer engagement.

Additional Communications Channels

Add rich communications services including WhatsApp, ​Instagram, RCS and more.

AI-Assisted Workflows and Communications

Deploy best-of-breed AI services from AWS, Microsoft, CM.com and more for customer service, marketing, analytics and more.

Business Application Integration

Connect workflows and communications with Microsoft Teams & Webex Teams, CRM, Marketing Automation and more.

We integrate with your CRM, Marketing, and Sales systems. Here are just a few we've already connected to.
Salesforce CRM integration
Hubspot CRM integration
Zendesk CRM integration
Zoho CRM integration
Pipedrive CRM integration

How We Work With You

Contact us to learn more

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